Lumen and IBM partner to drive real-time AI at the edge

Lumen and IBM partner to drive real-time AI at the edge

Edge cloud provider Lumen Technologies and IBM announced a collaboration to develop enterprise-grade AI solutions at the edge, integrating IBM’s watsonx AI products with Lumen’s Edge Cloud infrastructure. 

The partnership will address cost, latency, and security challenges, enabling real-time AI inferencing closer to data generation for industries like healthcare, retail, manufacturing, and financial services. 

Lumen’s low-latency edge network (<5ms) and multi-cloud architecture will support AI processing, reducing dependence on public cloud and enhancing data control and security. 

IBM Consulting will act as the preferred systems integrator, helping clients scale AI deployments and optimize costs. 

“Enterprise leaders don’t just want to explore AI, they need to scale it quickly, cost effectively and securely,” says Ryan Asdourian, chief marketing and strategy officer at Lumen. “By combining IBM’s AI innovation with Lumen’s powerful network edge, we’re turning vision into action – making it easier for businesses to tap into real-time intelligence wherever their data lives, accelerate innovation, and deliver smarter, faster customer experiences.”

The collaboration focuses on real-world use cases, such as AI-driven customer service, predictive maintenance, and intelligent supply chains, to deliver faster insights and smarter digital innovation. 

A notable example includes enhancing a retailer’s customer service with AI-powered digital assistants and visual inspection tools for personalized shopping experiences. 

This alliance emphasizes bringing AI to the data rather than moving data to AI, ensuring compliance, control, and real-time performance. 

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